This Privacy Policy describes how Pinecone Miner (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with our services. By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information Provided by You

  • Name

  • Email address

  • Phone number

  • Billing address and shipping address

  • Company or organization name

  • Payment information (processed securely through third-party payment providers)

  • Account details when you create an account on our website

  • Communications, inquiries, or customer support messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and navigation patterns

  • Cookies, analytics identifiers, and usage data

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Shipping providers

  • Analytics tools

  • Marketing and advertising partners

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders and provide product delivery

  • To respond to customer inquiries and provide technical support

  • To improve our website, services, and user experience

  • To process payments and verify billing information

  • To send important updates, such as order confirmations, product notices, or policy changes

  • To conduct analytics, monitor performance, and develop new products

  • To comply with legal or regulatory requirements

  • To protect our business, detect fraud, and maintain security

3. Legal Basis for Processing

Depending on your location, we may process your data under one or more of the following legal bases:

  • Consent

  • Contractual necessity (processing your orders)

  • Legitimate interests (business operations, analytics, fraud prevention)

  • Legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Support marketing campaigns

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Sharing of Information

We do not sell your personal information.
We may share your data only with:

5.1 Service Providers

  • Payment processors

  • Shipping carriers

  • Cloud hosting providers

  • Analytics and marketing tools

  • Customer support platforms

These partners only receive information necessary to perform their services and are required to comply with strict confidentiality and data protection standards.

5.2 Legal Compliance

We may disclose information if required by:

  • Law enforcement

  • Regulatory authorities

  • Legal processes

  • Court orders

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data against:

  • Unauthorized access

  • Misuse

  • Loss or alteration

  • Data breaches

While we strive to protect your information, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Provide ongoing services and support

  • Comply with legal, tax, or regulatory obligations

Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent

  • Request a copy/export of your data

  • File a complaint with a data protection authority

To exercise any rights, please contact us using the information below.

9. Children's Privacy

Our products and services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe data has been collected from a minor, please contact us so we can remove it.

10. International Data Transfers

Your information may be transferred and stored on servers located outside your country. We ensure that appropriate data protection safeguards are in place for all international transfers.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect immediately upon posting on our website, with the “Last Updated” date reflecting the revision. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us